* This is a living document that will be updated on a regular basis until it is no longer needed. For the most up-to-date information, please visit the Key Food COVID-19 notice page.
To our valued customers:
As the Coronavirus (COVID-19) outbreak continues to develop, we wanted to take some time to communicate that our customers’ safety and well-being remains our top priority for Key Food and our family of supermarkets. We are taking this situation very seriously, and as such are working with our store owners to ensure all store personnel are actively updated and informed to take the necessary precautions to maintain safe shopping environments. Stores have been advised to act in accordance with the recommendations of the Centers for Disease and Control Prevention (CDC) in order to protect our valued customers in the coming weeks.
Our stores are working diligently with suppliers to resolve any inventory issues and continue providing a seamless experience; however, in some cases item shortages are unavoidable, and we truly appreciate your patience and understanding in the interim.
In addition to the precautions being taken in our stores, our online shopping customers may have noticed that Instacart has now added the option for contactless delivery. When finalizing your online order, just select the box next to “Leave at my door if I am not around” and the shopper will deliver your groceries to your doorstep without physically handing them off and risking any exposure.
We consider all of our customers to be members of our Key Food family, and as such we are doing our part to serve you to the best of our ability during this time. We are grateful to have the opportunity to serve you and will do our best to continue fostering a safe grocery shopping experience.
Thank you,
Key Food and Our Family of Supermarkets
UPDATE: Some of our stores have created senior-only shopping hours to accommodate their senior citizen customers. Please see below for a list of the participating stores and their hours.