* This is a living document that will be updated on a regular basis until it is no longer needed. For the most up-to-date information, please visit the Fairway Market press releases page.
Letter from the CEO Abel Porter:
To our valued customers,
We want to personally thank you for trusting Fairway as your food shopping destination. In these uncertain times, we want to assure you that our doors are open and we are continuing to follow all New York, New Jersey, Connecticut, CDC and WHO regulations regarding health and sanitation.
We are closely monitoring developments surrounding Coronavirus (COVID-19). The safety and wellbeing of our employees and customers is our highest priority and we want to inform you that we are taking steps and precautions to keep our associates informed and ensure your shopping experience is safe and pleasant.
Here are some of the steps we are taking to help protect the health of our employees and customers:
- We have increased the frequency in which we sanitize high traffic areas and all surfaces.
- We’ve enhanced deep cleaning each night at all locations.
- We’re following CDC best practices for food preparation.
- We are following NYC guidelines in our restaurant and cafes including the recommendation to have guests occupy only 50% of available dining space to help maintain “social distance.”
- We’re reinforcing and continuously communicating our employee handwashing standards.
- Employees are being asked to stay home and use sick time if they aren’t feeling well.
- Our 74th Street Café is closed until further notice. You can still order for delivery via Grubhub.
- The Cooking Place our cooking school has cancelled all classes until further notice
As the situation evolves, we’ll continue to provide updates. Thank you for your trust and continued support as we strive to provide the best service for you during this time.
Sincerely,
Abel Porter, Chief Executive Officer