Giant Eagle COVID-19 Update

* This is a living document that will be updated on a regular basis until it is no longer needed. For the most up-to-date information, please visit the Giant Eagle Response Center page.

Store Info

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Our goal is to offer you the comfort of the healthiest and safest environment, and to keep the products you need accessible. To ensure that you can rely on us every day, we’ve temporarily adjusted operating hours.

Giant Eagle and Market District

Open 7 a.m. – 10 p.m., Daily


Senior Shopping Hours

To help protect higher-risk members of our community, our supermarkets will open one hour early for those who are age 60 and older, differently-abled or immune-compromised. Beginning Monday, March 23, we will open our doors at 6 a.m., Monday through Wednesday, to provide a comfortable shopping opportunity for these vulnerable guests. While store Team Members will not be checking IDs for age confirmation, we ask that other guests respect this dedicated hour. Team Members will be available to help those who need special accommodations. After the first hour, our supermarkets will be open for all guests between 7 a.m. and 10 p.m.

Pharmacy

Open Regular Hours of Operation

GetGo Hours

Reduced hours at select locations. Some stores in key locations for the community and first responders will remain open 24/7.

Additionally, we’d like to make you aware that GetGo has reduced hours at select locations. Some stores in key locations for the community and first responders will remain open 24/7. Check the GetGo store locator for updated hours: GetGo Store Locator.

In order to ensure our guests are able to get the items they need, all locations will be limiting purchases of the following items:

2 items per guest:

  • Milk Products
  • Bread Products

1 item per guest:

  • Paper Towels
  • Antibacterial Wipes
  • Toilet Paper
  • Hand Sanitizer

We’re making every effort to bring you fresh food and essential services while maintaining the safest possible environment.

Open

  • Prepared Foods
  • Hen House for rotisserie chicken, 8-pc. chicken and pot pies
  • Grab & Go
  • Gourmet Prepared Foods
  • Seafood (closed in select stores)
  • Prepackaged Meat
  • Deli
  • Deli in a Hurry
  • Sushi
  • Starbucks

Limited Availability

  • Bakery
  • Floral

Closed

  • Full-service meat departments
  • Dry cleaning
  • Bulk Food
  • Café seating in Prepared Foods area
  • Café seating in Starbucks
  • Hot Bar, Hot Case, Salad Bar & Hot Soup
  • Olive bar
  • Self-serve donuts
  • Huntington Bank

Curbside Pickup & Delivery Hours

Open 10 a.m. – 7 p.m., Daily

We’ve also implemented additional safety and sanitation measures to keep you and our Team Members safe. This includes:

  • Providing no-contact pickup and delivery options
  • For pick-up orders, Team Members will load your car while you remain in your vehicle. For delivery orders, drivers will drop your order off on your doorstep after confirming you are home to receive it.
  • Requiring online payment
  • This will help us minimize guest and Team Member direct contact. If you have coupons, your order will be credited accordingly.
  • (Ohio Only) Removal of beer, wine and liquor from our online assortment
  • This will help minimize direct contact as a result of ID checks.

Scheduling Your Order

Our Team Members are working hard to fulfill the high volume of orders and new timeslots are added daily. If there’s currently no pickup or delivery availability at your store, please check back later or check a nearby location. We appreciate your patience.

You can also place your order up to a week in advance through Curbside Express or the Giant Eagle Grocery App.

Health & Safety

Giant Eagle has long been known for stepping up and leading the way in times like this. Throughout our company history, Giant Eagle has held a strong reputation for safety, and has taken pride in doing so. We employ a wide range of processes and procedures in all of our facilities to ensure the food we offer every day to our guests is safe and available. During this time, we are ramping up our efforts to go above and beyond these standards.

  • More frequently cleaning our restrooms, checkout lanes and payment touch pads.
  • Stressing to all Team Members and guests the importance of taking preventative measures outlined by the CDC, particularly the need for anyone not feeling well to avoid visiting our supermarkets and GetGo locations.
  • Working very closely with our supply partners to keep our shelves stocked with the items you need most, including fresh foods, cleaning supplies, and medications.
  • Ensuring that options are available for those not feeling well or looking for alternatives to coming into a store. We offer Giant Eagle Curbside Pickup & Delivery for grocery needs, drive-thru pharmacies for medication needs, and GetGo online ordering for quick in-and-out service.
  • Managing our available inventory at each store by asking our guests to be mindful of how much of each item they purchase so that we can make these essential items accessible to all our friends and neighbors.