* This is a living document that will be updated on a regular basis until it is no longer needed. For the most up-to-date information, please visit the Green Valley Marketplace Facebook page.
Letter from the CEO, Benjy Green:
TO OUR VALUED CUSTOMERS AND NEIGHBORS
For more than 105 years, our family and all of our associates have worked to make sure that health and safety for everyone is our paramount goal. As the uncertainty of the coronavirus (COVID-19) continues to be seen across the world and across Maryland, we want you to know that our team is working hard to support our customers, our associates and our communities.
Our priority is to continually provide the highest quality food and grocery items. As the situation evolves, we want you to know we are taking significant precautions to provide a safe shopping environment. We are cleaning and sanitizing touchpoints throughout the store. We always sanitize door handles, restrooms and other high-touchpoint areas, and given the circumstances, we are intensifying these cleaning processes. We have offered cart wipes for many years and urge customers to use these wipes to clean cart handles prior to shopping.
Like other retailers, we are experiencing an increase in demand for items like cleaning supplies, hand sanitizer and toilet paper, among others. We are working closely with our suppliers and coordinating with our teams to ensure that we replenish as quickly as possible. During this time of unprecedented demand, we thank you for your understanding that we might be out of stock on certain items or have to place quantity limits.
We are sharing the latest information from the Centers for Disease Control with our associates and we are emphasizing the need to frequently wash their hands, avoid touching their face, and use hand sanitizer. We are also continuing to emphasize to our teammates that everyone who is ill should not report to work and we have reinforced our illness policy. As always, all of our associates are following the best practices and highest standards for food safety and food preparation in the store.
I can’t say enough about how grateful I am for our team and their ongoing dedication to serving you, our valued customers and neighbors. Thank you, our guests, for being patient, understanding and kind these past few days. It means so much to our associates and reminds us that as a family business, we truly value the continued opportunity to serve other families as we work together to assure the health and safety of everyone.
Respectfully,
Benjamin Green
CEO