* This is a living document that will be updated on a regular basis until it is no longer needed. For the most up-to-date information, please visit the Walgreens Newsroom page.
March 23
What steps is Walgreens taking to support customers during the pandemic?
Walgreens is taking a number of steps in its stores and pharmacies across the U.S., as well as introducing additional services to help support customers and patients during this evolving situation. This includes waiving delivery fees for all eligible prescriptions and collaborating with health plan partners, physicians and state officials to ensure that patients have access to the medications they need through services like 90-Day Refills and early refill authorizations. Customers can also take advantage of services such as Pharmacy Chat, a secure online platform available 24/7 online and through the Walgreens App, as well as the pharmacy drive-thru for customers looking for alternative ways to access their medications. Customers are also able to use the drive-thru to purchase select products.
Are store hours changing?
Yes. As the situation evolves quickly, we are updating our store hours and taking extra measures to help provide a clean and safe environment for our customers and employees. Effective March 20, most Walgreens stores are open 9 a.m. to 9 p.m. on weekdays, and 24-hour stores are drive-thru only overnight, 9 p.m. to 9 a.m.
In the event of a discrepancy between the information on Walgreens.com and the CDC website, please follow CDC’s guidance.