Weis Markets COVID-19 Update

* This is a living document that will be updated on a regular basis until it is no longer needed. For the most up-to-date information, please visit the Weis Markets News Releases page.

April 21

Advertisement

A Letter To Its Vendors

Vendor Partners,

Over the last few weeks Weis Markets has continually adapted to meet the needs of consumer demand, while protecting our associates’ health and safety. In order to further protect our associates, Weis Markets has chosen to further update our receiving / delivery practices. As you are aware, the CDC is recommending, and Pennsylvania’s Governor Tom Wolf has mandated that protective face coverings be worn while interacting with the public. In order to keep our associates and your drivers safe and healthy, we are requiring all inbound drivers to wear a face covering while onsite at our Milton Distribution Center. It may be a cloth face covering such as a scarf, bandana, or other type of mask, including surgical mask or dust mask. We are requiring this effective Thursday, April 22nd.

In addition:

  • We strongly recommend drivers wear gloves outside their truck cab while visiting our facility.
  • We strongly recommended adherence to social distancing guidelines while in receiving areas of our facility.
  • If a driver feels sick, is running a temperature or has other flu-like symptoms, please have them notify his or her dispatcher prior to arrival / check in at our facility.

As always, your cooperation and partnership are appreciated.

Wayne Bailey

Senior Vice President Supply Chain & Logistics

April 15

To Our Valued Manufacturer, Broker, SAS and Direct Store Delivery Representatives:

We are writing to share our updated COVID-19 protocols for manufacturer, broer, SAS and direct store delivery (DSD) representatives who call on or work in our stores. We expect your Weis representatives to adhere to all relevant COVID-19 personal prevention guidelines issued by the Center of Disease Control and Prevention (CDC).

Effective immediately, we require all manufacturer, broker, SAS and direct store delivery representatives to wear face coverings or masks whenever they are in a Weis Markets’ store. This is also a requirement for Weis store associates who have been supplied with various forms of personal protective equipment.

As part of our program, we have asked our associates to stay home if they show symptoms of illness, particularly those with respiratory issues. We also require this of all manufacturer, broker, SAS and direct store delivery representatives who call on our stores. If we perceive a vendor representative to be visibly ill, we will ask him or her to immediately leave.

Further, we require you to notify us in the event one of your Weis reps tests positive for COVID-19. Our notification contact is: Michael Umstead who may be contacted at [email protected] .

Please know our preventative guidelines are meant to protect our customers, associates and suppliers. Thank you for your support and understanding.

 

***********************************************************************

Store hours have been revised – Weis store hours are 7:00 a.m. to 9:00 p.m., which allows the retailer additional time to re-stock and sanitize its stores. 

Due to overwhelming demand as the result of COVID 19 concerns, we have temporarily shut down our Weis 2 Go online ordering with curbside pickup and home delivery. However you can continue to order at www.weismarkets.com/shipt. We apologize for the inconvenience.

In fairness to all our valued customers, we are limiting purchase quantities on selected items.

These items include:

  • Disinfectant & Antibacterial Wipes – LIMIT 4 TOTAL
  • Bath Tissue – LIMIT 2 TOTAL
  • Liquid and Foam Hand Soap – LIMIT 2 TOTAL
  • Hand Sanitizer – LIMIT 2 TOTAL
  • Bleach – LIMIT 2 TOTAL
  • Shelf Stable or Powdered Milk – LIMIT 2 TOTAL
  • Water – LIMIT 2 TOTAL
  • Eggs – LIMIT 1 TOTAL
  • Gallons of Milk – LIMIT 2 TOTAL
  • Bread, Rolls & Muffins – LIMIT 4 TOTAL
  • Ground Beef – LIMIT 2
  • Chicken – LIMIT 2

 If you have questions, please contact our customer service hotline at 1 (866) 999-9347.


Message from chairman and CEO Jonathan Weis:

To Our Valued Customers:

As the Coronavirus Disease 2019 (COVID-19) pandemic threat continues to grow and evolve, we wanted to update you on the precautions we are taking at Weis Markets to protect our customers and associates. In recent weeks, we’ve been closely monitoring this issue and working to inform our store and support teams about the steps they can take to prevent the spread of the COVID-19 virus. 

This information is based on guidelines from the Center for Disease Control and Prevention (CDC). We have strongly emphasized the need for overall cleanliness, including frequent handwashing. We have also asked associates to stay home if they show symptoms of illness.

Our stores continuously clean and disinfect on a regular basis. As part of our COVID-19 prevention program, we have increased the time we devote each day to cleaning and disinfecting our stores including high contact areas such as our cash registers, self-scan units, credit-debit terminals, fuel pumps, shopping carts and baskets.

For customers who wish to minimize their time in public spaces, we offer Weis 2 Go online shopping with curbside pick-up in addition to home delivery via weismarkets.com and the mobile Weis app. Customers can also get their prescriptions and refills via our website and mobile app.

You should also know we are working diligently to keep our stores supplied and in-stock and have secured extra product to minimize potential disruptions. We are particularly focused on high-demand cleaning, disinfectant, bath tissue and shelf-stable food items including canned vegetables and fruit, tuna, rice and pasta. Our pharmacies have also secured extra product.

We truly appreciate your business and are committed to the safety of our customers and associates. We are also grateful to our associates who are helping us with our prevention efforts.  If you have questions, please contact our customer service hotline at 1 (866) 999-9347. We will continue to closely monitor this issue and provide updates at weismarkets.com. 

Sincerely,
Jonathan Weis
Chairman and Chief Executive Officer