Giant Food has unveiled “Giant Pickup,” a new service which will allow customers to place their grocery orders online and pick them up at a local store. The leading grocery chain in the Baltimore-Washington area began rolling out the program on July 1 at a select group of stores. The unit of Ahold Delhaize USA said that by the end of the year 100 of the retailer’s 164 stores will offer the service.
“Giant Pickup” allows customers to have another option to purchase groceries. Shoppers can choose a pickup window based on their schedules, opting for same-day pickup ranging from four hours or next-day service. Customers can order at giantfood.com and Giant associates will hand-select, pack and load orders into customers’ cars.
“Our new ‘Giant Pickup’ service is a great option for busy shoppers who can plan ahead and pick up all their groceries without ever leaving the car. Whether on the way home from work, heading to a summer BBQ or just getting the weekly grocery shopping done all that much faster, this really is all about giving our shoppers tools to let them shop however they prefer,” said Gordon Reid, president of Giant Food, who will be leaving shortly to assume the top job at sister firm Stop & Shop. “We’re proud to offer this service to help customers save time so they can get back to what matters most.”
Participating stores have designated “Giant Pickup” lanes where customers may park while they wait for their order. Same-day Giant Pickup is available on $30 minimum orders with a $2.95 fee. Giant is also offering free pickup on the first order for new customers.